How can I show off my personality more through my work?

Today’s comment came from a busy entrepreneur:

How can I show off my personality more through my work?

Whether you are a staff member in a corporate environment or a small business owner, you will need to make yourself visible to your employers, employees and potential customers.  One thing that is unique to you is your personality.  Therefore, that is one differential factor that everyone can make use of – but how? We will answer this question for both environments.

How can I show off my personality more through my work in the corporate environment?

In today’s global workplace, more and more of our employers and employees are working remotely. Given the fact that fewer of us are actually working physically side-by-side our co-workers and executives, it is critical to differentiate ourselves from our peers in a positive light. One thing that will continue to build a positive reputation is to take advantage of your unique personality, talents and strengths.  You can make these things more visible by doing the following:

1)Add more of the personal touch.  Pick up the phone instead of emailing or texting.  A personal phone call or visit brings your personality to the forefront.  Effective communication is conveyed by 7% words, 55% body language,  and 38% tone.  By limiting yourself to email and text (just words), you have eliminated 93% of your arsenal.

2) Be proactive in illustrating your strengths, talents and knowledge base.  Speaking engagements are great ways to illustrate your personality, while demonstrating your experience, knowledge, and talent.  You can also more easily interact and affect a larger audience of your peers, supervisors and clients.  You can also get immediate feedback.  Consider giving Lesson Learned presentations, Technical Tip Presentation, and Solution-based Proposals.

3) Promote other experts.  Much like the MC of a television program or interview, the host of the regularly scheduled program is seen every week.  Their intelligence and personality is regularly demonstrated while they intelligently and professionally interact with the expert.   You can do this by hosting presentations and Brown Bag Lunch sessions on high-profile topics in your company’s interest by various experts.  This releases your need to “be the expert on everything”, while at the same time providing your company with the much needed training on the next generation focus.

4) Think globally.  Not everyone that you work and correspond with has met you in person.  Add your professional photo to your email-signature; include your individual career mission and vision statement in your internal email correspondence.  Check with your company’s policy regarding external email signatures.  They may have a specific template that you need to follow. 5)Add video.  Consider adding a video status report from time to time.  This will add a face to your weekly status report, as well as your personality. A final recommendation is to think like the owner.  What would the owner of the company like to see from you?  How would he/she like you to be seen by the customer?

How can I show off my personality more through my work as an entrepreneur?

I am working on launching my own photography business on the side. I want my photos to be known for being fun and natural, and have my customers trust me to capture a great moment. How can I showcase all of this in my work? I know this will come with time as I build brand recognition, but where to start?

You can easily translate the above corporate 5 suggestions for the small business owner.
Some additional suggestions are:

1)Publish.  Having a regular blog about your business area tips, your favorite type of clients, your lessons learned how and why you got into your business, etc. If you start a blog or even a video blog (video yourself talking about these things), is a natural way to bring your personality through your work.

2)Teach.  Setup speaking engagement is a great way to show off your personality, your knowledge and your skill. Getting in front of your clients are good ways to elicit customer feedback.  Make use of inviting or regularly interviewing guest speakers (see above suggestions in the corporate section).

3)Ask Questions.  Ask for your client’s opinions and feedback.  Personal interaction with your clients is the best way to show off your personality.

Conclusion:

Keep the end in mind.  Whether you like it or not, you are on stage most of your professional day.  Make the best use of that time.

For more information or help on this topic, please contact LauraRose@RoseCoaching.info

Or sign up for a complementary one-on-one coaching call, just use this link https://www.timetrade.com/book/WFSFQ

Should I focus on just one niche customer group initially?

Hello, this is Laura Lee Rose – author of TimePeace: Making peace with time – and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies. I help busy professionals and entrepreneurs create effective systems so that they can comfortably delegate to others, be more profitable and have time to enjoy life even if they don’t have time to learn new technology or train their staff.  I have a knack for taking big ideas and converting them into smart, sound, and actionable ideas.

 

At the end of the day, I transform the way you run your business into a business you love to run.

Today’s comment came from a busy entrepreneur:

Should I focus on just one niche customer group initially?

I have been trying to get feedback from my ideal target audience but I am finding the group hard to reach. There is another target audience that could benefit from my service. I am not as passionate about that group but I think they may be easier to get feedback as I build out my business. Should I focus on both or only one?

 

I recommend that you focus on one target audience. But I also want to caution on your method of reaching those people. If your method of reaching “people” is ineffective or flawed – then it doesn’t matter how many target audience you go after. Maybe it’s not that the group is hard to reach. Maybe it’s the way you are going about it. If the ladder is true – then you will have the same difficulties with the second group.
My recommendation would be to study up on the most effective methods to reach your target market. Find other business owners that are successfully marketing to that same target – and find out how they are doing it. Start partnering with complimentary business that shares the same target audience. Business network with those who are already successful in marketing to your target audience. Learn from those that have achieved what you want to achieve.

Periodically re-evaluate your target niche

Be watchful on who is attracted to your products and services. There may be other groups interested in your products or services. For example, Chris owned a Curves Club for women.   She wanted to have her club hours during the day (9am-1:30pm and 3:30pm-7:00pm). This makes it difficult for younger, working women use her club. She didn’t want to extend the hour, so she mostly marketed it toward retired women.

But if Chris takes a second look at her niche, she could expand it to include:

  • Mothers with school-age children
  • Women who owned their own business
  • Women who worked from home

Conclusion:

Keep the end in mind that your products and services will evolve. Therefore, your target clients will also evolve and change. Review your product funnel strategy to see if different product levels will attract different clients.

 

For more information or help on this topic, please contact LauraRose@RoseCoaching.info

 

Or sign up for a complementary one-on-one coaching call, just use this link https://www.timetrade.com/book/WFSFQ

 

How do I co-exist with other vendors?

Hello, this is Laura Lee Rose – author of TimePeace: Making peace with time – and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies. Steve Wynkoop and I talk a lot about designing and managing our professional careers on a weekly interview on SSWUG TV.

At the end of the day, I transform the way you run your business into a business you love to run.

Today’s comment came from a busy entrepreneur:

How do I co-exist with other vendors?

Food-VendorsScenario; You are pitching to a potential customer about your service offerings, and potential customer says that he is already working with a vendor in the same space. How do I stay in the mind of this potential customer and remain an option?

 

Firstly, I would avoid saying anything negative about the other vendor. If you know something about the other vendor – take this opportunity to highlight some of the things that vendor does really well. Then talk about the differences between you and the other vendor. Highlight your differentials without saying anything negative about the other vendor. Sometimes you can create a special niche while you are talking to these potential customers.
For example: “Yes. I know that vendor. They are very professional and have great prices in larger, big package orders. What differentiates my services is that I focus on custom orders and sizes. Every client has an individual technical support person (a real person). Your assigned support person has the authority to solve your issue. They don’t need to wait for approval. So, whenever you need a more individualized service, please keep me in mind.”

 

Start networking with those same vendors

Stop regarding these vendors as competitors. Start networking and offering your help and services to them in a sub-contractor possibility. Find a way to collaborate by advertizing your niche or differentials to them. For instance, offer the vendor your services for customization to help them provide a fuller package to their clients.

How to you work with a vendor

 

Once you are in a working relationship with your “now collaborative” vendor, make sure you have a clear “understanding of work” between the companies. Some things you need to include:

  • Explicit description of the work and time line
  • Pricing or hourly rates – and how/when the payment will be made
  • Acceptance criteria (make sure you agree upon what “done” really means)
  • Consequences of note meeting the delivery timeline or quality requirements
  • Agreement of who is the project manager (decision maker) on the project.

Conclusion:

Clearly understanding the project, who is in charge, what the time lines are, and pricing/charges often greases the wheels to a smooth project.

 

For more information or help on this topic, please contact LauraRose@RoseCoaching.info

 

Or sign up for a complementary one-on-one coaching call, just use this link https://www.timetrade.com/book/WFSFQ

How can I grow my business with more services?

Hello, this is Laura Lee Rose – author of TimePeace: Making peace with time – and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies. I help busy professionals and entrepreneurs create effective systems so that they can comfortably delegate to others, be more profitable and have time to enjoy life even if they don’t have time to learn new technology or train their staff.  I have a knack for taking big ideas and converting them into smart, sound, and actionable ideas.

 

At the end of the day, I transform the way you run your business into a business you love to run.

Today’s comment came from a busy entrepreneur:

How can I grow my business with more services?

My recommendation is to take the time to design your Product Funnel Strategy.

product funnel2Product Funnel Strategy

Within each separate brand – you should have a product funnel strategy that leads your target client up your product/service pricing structure. Normally people start off with free samples – to allow the target client to get to know you (like a first date). You may offer a complimentary discovery diagnostic sessions, newsletters, articles, short audios/video for your services.

 

Then you create some low, mid, high end offers that align with your brand and message. For example, you can create group workshops, subscriptions based programs, one-on-one service programs, and then high-end product bundles with some affiliated partners.

 

The idea is to design your road-map of how to start attracting people down that funnel. People may be first attracted to you and your message via some free offers, blog articles, free how-to videos. Then you will want to introduce those people (already taking advantage of your free services) to your lower or mid-range products like a subscription based program, a group consulting/mastermind program, a group workshop series, etc. Then you use your mid-range products to lead some clients to the higher range programs (which can be bundling of several products and services together)
If you take the time to create and design your product funnel upfront, you can better market and up-sale your business.

How do find the time to create these products/services?

Keep the end in mind. Whenever you are working with a current client, find ways to productize that effort. Build these programs as you go along. Reuse and recycle your intellectual property.

Some examples:

  • When someone asks you a question – convert your answer to a blog, an audio, an article, a webinar, a video
  • When you are working one-on-one with a client – create a worksheet, workbook, template or checklist
  • When you create a webinar, convert it to an online course with your webinars videos, audios, worksheets, etc
  • Then start bundling these different products and programs together for the higher priced programs.

Conclusion:

Keep the end in mind. Reuse and recycle your intellectual property and keep it in line with your brand and message.

 

For more information or help on this topic, please contact LauraRose@RoseCoaching.info

 

Or sign up for a complementary one-on-one coaching call, just use this link https://www.timetrade.com/book/WFSFQ

Who to make friends with at work

Hello, this is Laura Lee Rose.  I am a speaker and author. I am an expert in time and project management.

Today’s comment came from a busy professional:

 

Who to make friends with at work

Who are the people who are important to your career? Who are the people who can help you be happy at work? Who are the ones who can help you or be someone you can rely on? We are looking for tips on how to identify these people as well as how to know what level of friendship you should have with your co-workers.

 

Best advice is to clearly know where you want to be, do and have.  If you can clearly articulate your career goals and professional path – then it’s easy to understand “who to make friends with at work”.   Statistics show that we typically hang-out with people in our same social-economical standing.  If we want to advance, get promoted, make more money, be more affluent – we need to start meeting and networking with those people that have already achieved what we want to achieve.  This means that we need to define our own career goals and take full ownership of our own professional growth.  Once you have that clearly defined, you can start networking (making friends) with the right people at work (i.e. the people who can help you achieve your goals).

Have an INS

I have a workbook called the Individual Network System or INS.   This workbook outlines the who, what, where, when and how of corporate and business networking. It helps you identify the right people to meet and how to keep you on their radar. If you would like a complimentary copy of that workbook, please setup an appointment.

The intent of creating a business networking is to build relationships with the right people that will help you find the positions and roles that you really want. If that is what you really want, then take the 20 minutes to chat about it with me.

Find a mentor

 

Consider finding mentors in various areas of your professional development:

1) How to better market yourself within your professions

2) Help you with promoting your ideas and innovations.

3) How to write and publish your articles, presentations, and white papers

4) How to present to the exec

5) How to get other managers from sibling departments recognize your value to your company (If your manager is the only person that knows your value – you are doing yourself a disservice).

 

 

I know your situation is different. Why don’t we schedule an appointment, where I get to know more about your unique situation? And then I will be happy to make recommendations on what your best steps are moving forward. To schedule an appointment, book it HERE.

With enough notice, it would be my honor to guest-speak at no cost to your group organization.

I have a presentation on “3 Keys to saying YES to everything but on your own terms”. To sign up for the complimentary course, go to www.lauraleerose.com/Say-Yes

 

 

Should I focus on just one niche customer group initially?

I have been trying to get feedback from my ideal target audience or nice but I am finding the group hard to reach. There is another target audience that could benefit from my service. I am not as passionate about that group but I think they may be easier to get feedback as I build out my business. Should I focus on both or only one?

 

I recommend that you focus on one niche. But I also want to caution on your method of reaching those people. If your method of reaching “people” is ineffective or flawed – then it doesn’t matter how many target audiences you go after. Maybe it’s not the that the group is hard to reach. Maybe it’s the way you are going about it. If the ladder is true – then you will have the same difficulties with the second niche or group.
My recommendation would be to study up on the most effective methods to reach your target market or niche. Find other business owners that are successfully marketing to that same target – and find out how they are doing it. Start partnering with complimentary business that shares the same target audience. Business network with those who are already successful in marketing to your target audience. Learn from those that have achieved what you want to achieve.

If you would like to chat more about this, please setup an appointment.

How can I get clients for my business?

Hello, this is Laura Lee Rose.  I am a speaker and author. I am an expert in time and project management.

I help busy professionals and entrepreneurs create effective systems so that they can comfortably delegate to others, be more profitable and have time to enjoy life even if they don’t have time to learn new technology or train their staff.  I have a knack for turning big ideas into on time and profitable projects.

At the end of the day, I transform the way you run your business into a business you love to run.

This question came from a busy entrepreneur:

I am building my health coach business and trying to get clients. I am using social media outlets, emailing other holistic businesses to connect with, and offering workshops to local natural grocers. Getting individual clients is something I really want right now to bring in income and I’m having trouble. Any suggestions?

Defining your target clients:

“Health coach business” is pretty broad. My recommendation is to narrow your niche. You need to be able to clearly identify your target client. For instance;

  • What are the demographics of your target client?
  • What specific problems do they face and want to overcome (be as specific as possible)?
  • Where do they normally live and shop?
  • What kinds of foods do they normally eat?
  • What are their hobbies?
  • What kind of lifestyle do they current have?
  • What kind of lifestyle do they want to have?
  • What income do they make or want to make?

Once you have clearly described your target client – go to places where your target clients are.

For example: if your target client is affluent women, above the age of 40, interested in health – then check out the country clubs to see if you can give talks and workshops there.  Narrowing your target market or creating a niche will actually help you attract more clients and better market yourself.

Next Steps:

Once you have a clear picture of your target client and niche, then market to your Power Team. Your Power Team is small businesses that share your same target market and provide complimentary services.

For example: Small businesses that wish to locate ‘affluent women above the age of 40, who are interested in health’ would include:

  • Gyms, Personal Trainers, Aerobics Instructors
  • Personal Shoppers and Image Consultants
  • Health Spas/Day Spas
  • Beauty Supply consultants
  • Hair Stylist

My recommendation would be to find and collaborate with an affiliated partner in your Power Team group. Create package deals which include services from one or more of your affiliated partners.

Example:

Total Mind and Body Makeover Introductory Package Includes:

  • 3 months Health Coaching (weekly one-on-one coaching)
  • 3 months of Gym Membership
  • 2 celebratory Spa Days (you can take both days yourself, or go once with a friend)
  • 1 Image Makeover with an image consultant, personal shopper and make-up expert

This introductory package offer would go out to your affiliated partner’s contacts, be on their websites, and be equally promoted by them. The promotional package price will be appropriately divided by the participants.

Another sample package could include the “free” offers that the affiliated partners already provide.   For example:

  • 1 Health Coach one-on-one session
  • 7 days membership at the gym
  • 1 free 30 minute massage
  • 1 session to match clothing color to skin tone, and body type.

The idea is to package what the affiliated partners already freely provide, into a more attractive starter package. Providing a more end-to-end solution or 360° program can differentiate your programs from competitors.

Where do you go from here?

Once you have the right programs in place, co-market with your affiliated partners. Create catalyst events that encourage the clients from each business to mingle and visit each shop.   Offer to host a party for the Image Consultant and Make-up Artist at your establishment. Have them invite their clients into your shop for a free Make-Over.

I know your situation is different. Why don’t we schedule an appointment, where I get to know more about your unique situation? And then I will be happy to make recommendations on what your best steps are moving forward. To schedule an appointment, book it HERE.

With enough notice, it would be my honor to guest-speak at no cost to your group organization.

I have a presentation on “3 Keys to saying YES to everything but on your own terms”. To sign up for the complimentary course, go to www.lauraleerose.com/Say-Yes

 

Summer Sizzles with Business Lessons Learned from TV’s Scandal

Hello – all you Olivia Pope and Scandal fans out there. I know Scandal is on summer hiatus. But what better time for us to review some “business Lessons Learned” from Scandal and more specifically from Olivia Pope?

This summer, we will be hosting a Lessons Learned Summer Series based on the characters of one of the best rated TV series “Scandal”. If you are interested in joining this video series – please register to receive telecast dates and times.

Today’s episode is a quick overview of “How Olivia Pope Got to be Olivia Pope”. We’ll walk through the business strategies that you can also use to build your empire, while avoiding some of the pitfalls.


If you found these tips helpful, then signup for the summer series. REGISTER HERE

So you just got a promotion and think you can relax

So you just got a promotion!  That’s awesome and it’s well deserved. You’ve done awesome work at a exceptional performance level – to get you here.  Congratulations.
Now – here is what’s going to happen next.I know this because I was upper management in a High Tech Industry.

The management circle often uses this opportunity (that “she just received a promotion”) to automatically give the talented employee an Average or Below Expectation Performance Evaluation – for the next review cycle.  Their rationalization is that “She is in a new role with more responsibility – Of course it’s going to take her time to learn the ropes on this new position.  She can’t expect to be exceeding expectation at this level the first time out. She can’t expect to be delivering at the same level as the folks that have been executing at this level for longer.”

Realize – the management team normally has a quota of how many Excellent, Above Expectation, Average and Below Expectation rating to give their various teams.  They rate, rank and sort everyone (across all departments) of the same band, and level.  Then they count off how many Excellent, Above Expectation, Average and Below Expectation ratings from this pooled list to meet their quotas.
Realize that you are not being judged on your work alone – but you are being judged against all the other employees (across all departments) that are at your new, promoted level; against people that have been executing at this level longer that you have; against people that know and have been working with the upper management level longer than you.

Realize that with this new level, you have a different level of business networking responsibilities.  You have a different set of people you have to impress and cultivate. You have a set of different people that you are going to be compared against that already have this head-start in knowing and working with the right people.  They already have the inside track to “professional loyalty”.  Because upper management already know these people and have been working with them at this specific level – they tend to give them a higher ranking that someone that’s new to the band.
Because you are somewhat below on the ranking list – when they draw their quota lines for Average and Below Average grades – you normally fit in that range.
This gives upper management an easy opportunity to use one of their tough Below Expectations or Average ratings – without feeling “bad” about it.  “After all – how can she expect a good review at this new level? She’s using the first year to get her feet wet and learning the ropes.”
I know this because I was upper management in a High Tech Industry.

Now is the time to show them that “This may be true of other people just being promoted – but IT AIN’T SO for ME”.

It’s great that you received this promotion – but this is not the time to relax on your past accomplishments. You should understand the politics behind getting a promotion. And – at the mid-year mark” – you still have time to turn this rationale around.

If you are interested in assuring that this does not happen to you – ask me about  some Summer Career Booster tips specifically for your unique situation.

It’s easy to setup an appointment directly into my calendar with THIS LINK

Should employees be allowed to create their own hours?

Should employees be allowed to create their own hours?

Hello, this is Laura Lee Rose.  I am a speaker and author. I am an expert in time and project management.

I help busy professionals and entrepreneurs create effective systems so that they can comfortably delegate to others, be more profitable and have time to enjoy life even if they don’t have time to learn new technology or train their staff.  I have a knack for turning big ideas into on time and profitable projects.

At the end of the day, I transform the way you run your business into a business you love to run.

This question came from a busy professional and small business owner:

Some of my team say they work best late at night, while others are most productive in the morning. Is it reasonable to allow them to make their own hours or do organizations performing best when the whole team is together for the most part during the 9-5 standard business hours?

It’s not a matter of “employees being allowed”. Employees need to take the initiative to talk to their managers about what they need to be most productive. Most companies are global and have clients 24-7. Depending upon what industry and what role/responsibilities your have – there are often several opportunities to match your shift to the way you work best. But it’s not the company or your manager to specifically provide this for you. It’s really not the company or your manager’s responsibility to provide a perfect work environment for you.

Their goal is to meet the company’s goals and business commitments. So, it really depends upon the company goals, the department productivity goals, and what works best for achieving those business commitments. So – I recommend that you understand the company/department/manager’s business commitments first. Then start the conversation with your manager – but don’t come empty handed. Come into the meeting with alternative shifts that both accomplish their business commitments AND your specific shift needs. And it may not have to be an “all or nothing” type arrangement. Talking to your manager, you may find that they need 9-5 on customer-facing activities on M, W, F and can absorb more flexible hours on Tuesday and Thursday. It may be that your organization is Global – meaning that your department oversees multiple time zones. So, talk to your manager about other customer time zones that you can work. You might find that it’s important for your department to be 9-5, but they also need coverage on weekends. Talk to your manager about switching from a M-F, first shift – to other shifts. Be flexible and take the initiative to design a Win/Win solution.

At the end of the day, if you find that your current company does not match your goals, then continue to talk to recruiters and your business network to find a work environment that does match. It’s much easier to find a company that matches your work environment desires than it is to force an entire organization to change their strategy to match your needs.

Companies are in the business to make money. Keeping you happy isn’t really their primary responsibility. Therefore, you need to take the lead to define a solution that matches both their needs and yours.

Bottom Line: By waiting for someone else to “allow” you to live the life that you really want to live – is not only time wasted but is putting the monkey on someone else’s back. You are the one that is ultimately responsible (response able) for your own career path and professional journey.

I know your situation is different. Why don’t we schedule an appointment, where I get to know more about your unique situation? And then I will be happy to make recommendations on what your best steps are moving forward. To schedule an appointment, book it HERE.

With enough notice, it would be my honor to guest-speak at no cost to your group organization.

I have a presentation on “3 Keys to saying YES to everything but on your own terms”. To sign up for the complimentary course, go to www.lauraleerose.com/Say-Yes