Tag Archives: Project Management

Bragging advice for the terminally shy

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This is Laura Lee Rose, a business and efficiency coach that specializes in professional development, time management, project management and work-life balance strategies.

Simply put, I give people the time they need to be, do and have whatever they want.

It can be incredibly difficult for women to self-promote, since culture traditionally encourages self-disparaging attitudes in women. But not just women have this problem.  How can you get over cultural barriers, or natural shyness, and really toot your own horn? Here are some tricks, and methods for learning to brag about one’s skill set and experience in order to build a business, attain new clients or get that promotion.
Several avenues:
1) Just Ask.  When you do good work, more often than not, a coworker, sibling department or client will come up and either thank you for your service or complement you.  Take that opportunity to ask them to “put it in writing” as a testimonial or to your manager, and cc you and their manager.  They are always happy do do that.  The only reason more people don’t do it, is because it never occurs to them.  Just Ask.  Make is a point to do something nice and valuable for someone else, at least twice a month and ask for the note or even a video testimonial.
2) Create your Professional and Career Press Kit.  Collect accolades. awards, recognitions, accomplishment, and customer notes in your achievement folder or Career Press Kit – as they happen.  To many times people wait until the end of the performance review to remember what they accomplished throughout the year.  Note them as they happen and you won’t have to remember.
3) Speak up.  Start giving informative and valuable presentations and proposals.  The best way to illustrate your value is to illustrate your value.  If you are in the corporate environment, give Brown Bag Lunch training sessions on the next generation technique; create a proposal on how to either increase revenue, reduce costs or decrease time to market; start a movement to optimize or automate non-billable hours so that everyone can spend more time making money for the company.  Stay visible with videos and even incorporating your head-shot to your email signatures.  Make sure people know who you are.  Make it a point to do at least 1 public speaking engagement a month.
4) Appreciate others.  When someone else helps you, write a note to their manager and cc-your manager and them.  Outline the important task that you accomplished with their help.  Make it a point to thank at least one person a week this way.
5) Shine through others.  Bring in valuable speakers and talent into your department.  Create your own catalyst event to bring others together.  Be the opportunity agent that connects the right pieces by asking experts to speak at your speaking series, interviewing them for the company newsletter, or arranging a consultation on a specific problem that your department or client is having, etc.  Include this as your one-speaking engagement a month activity.
6) Weekly manager or client meetings.  Take the initiative to schedule repeating weekly one-on-one meetings with your manager or client.  Through the act of reviewing your weekly accomplishments, you are getting your achievements some stage time.
7) Don’t keep it in-house.  If your manager is the only one aware of your talent and expertise, you are doing yourself a disservice.  During performance time, all the managers of the same band have to rate and rank their pool of employees against each other.  If you are only known to your manager – you won’t fair well in that comparison.  Start volunteering your service and expertise to sibling departments other target markets.  Be working on at least 1-side project for someone else at least twice a month.  This is a good way to get “thank you notes” from the others and keep the pipeline of jobs coming.

As you may have noticed, I included a schedule to each of these action items.  And each of this actions as associated with actually “doing the work” ( or the right to brag).   The key is keep practicing on a regular schedule.  If you continue to see yourself as shy, the you will stay that way.  If you visualize yourself as a mover and shaker, you will become what you imagine.  A habit is just a thought you keep practicing.  Keep practicing the thought that you are a valuable and vibrant person.

If you want more information on these techniques, just holler at me.  LauraRose@RoseCoaching.info

What strategies do you use to stop procrastinating?

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I am a business and efficiency coach.  I work with my clients on this issue frequently.  We would take an objective look at why you are procrastinating.  Sometimes your inner-knowing is using “procrastination” to actually tell you that this isn’t really your responsibility or the timing of this tasks isn’t right or the way you are planning to go about the task isn’t right or any number of things.

Instead of fighting against procrastination – use it as an indicator to re-evaluate what you are about to do.

  • Is this task really on your purpose – or are you doing someone else’s responsibility?
  • Is this task really worth your time?  Even though it’s a MUST DO – can you pay someone else do accomplish it in less time and money – then it would cost you to do it yourself?
  • Is this task better accomplished with friends and family – instead of all alone?
  • What’s the reason for this task?  Sometimes the task mutates away from the actual essence of the goal.  ASAP is (Analyze, Strategize, and create an Action Plan)

Then use the 4D’s to make better use of your time.   If you want more information on these techniques, just holler at me.  LauraRose@RoseCoaching.info

Why are managers more satisfied with their life than non-managerial employees?

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A recent Pew Research Center survey found that managers are more satisfied with their family life, jobs and overall financial situation than non-managerial employees. However, despite all that, more respondents said they would not want to be a boss or top manager–43% vs. 39%.

Pew Research Center did not explore the reasons behind their findings so I’d like to explore these two findings a little deeper. Specifically: 1) Other than getting paid more, why are bosses more happy than non-managerial workers? Isn’t it more stressful to be a manager than it is to be an individual contributor? 2) If being a manager is overall more satisfying, why did so many people say they did not want to become a boss someday?

1) Other than getting paid more, why are bosses more happy than non-managerial workers? Isn’t it more stressful to be a manager than it is to be an individual contributor?
It’s not the title, it’s the attitude and mindset.
People that feel in control of their professional development and career growth are normally more happy than people who feel that they are not empowered to decide their own destiny.  People that feel they can design their own career direction and take full responsiblity for their professional develoment – are often more happy then people that wait for someone else to decide their career path.
People that feel empowered are normally those who advance up the technical or managerial corporate ladders.  They feel free to slightly deviate from the assigned tasks to accomplish the essence of the goal via an even better solution – one which increases company revenue, limits costs, or reduces time to market.  They take on assignments above their grade-level and business network with sibling departments and other managers.  They market their skills, proposals and services to others outside their immediate group.  They make sure to offer their assistance  outside the company through professional organizations and associations. People that have bigger career plans beyond their current position are often happier because they have the Big Picture and vision in mind.
People that are only focused on keeping their current job and not rocking the boat, often stay as individual contributers. They stay focused on doing their assigned tasks, properly.  They feel that they are doing everything that is being asked of them and often work late and weekends to complete their assigned tasks. They mistakenly believe that doing excellent work in everything that is asked of you – should bereceiving an Excellent Performance Review.  Yet they continually receive “Meets Expectations” or “Average” – which rarely gets a raise or bonus.   People that focus on “doing everything that is asked of them” – do not realize that bosses expect you to do well at your assigned dutites.  Therefore you are merely “meeting expectations”  — not excelling.  Because of this thinking, these types of people often stay both frustrated and as individual contributors.
Once again – it’s not necessarily “manager” versus “staff” titles that are causing this separation; but the attitudes of the individuals.  It’s the feeling of empowerment versus disempowerment.

2) If being a manager is overall more satisfying, why did so many people say they did not want to become a boss someday?
Ironically it is the for same reason.  The same people that are uncomfortable about taking responsiblity for their own careers, are uncomfortable about taking responsiblity for a staff or project.  They do not want the responsibility of directing or steering either a team or themselves.  They don’t want the responsibility of leading any one.
Once again – it isn’t the title.  It is the attitude.  There are many happy individual contributers in both large and small companies.  They are happy because they have autonomy, mastery of their craft and purpose.  They are doing exactly what they want to be doing, and they do it well. They have confidence in their expertise and are respected in their position.   People around them admire and they feel comfortable providing alternative solutions and proposals.   Because they have a following or fanbase, it’s not difficult for them to lead.  They feel empowered and able to influence those around them.  Because of their positive attitude and influence on others, they don’t often stay as individual contributers and are often promoted to leadership role.  NOT because they have a desire to LEAD anyone or tell others what to do; but because they have automatically attracted a following or fan base that are already in-line with their passions and goals.  It is because of this that leadership is their next natural step.
I am a business and career management coach and expert.  I have a Professional Development Toolkit online course that covers all of the above.

7 Public Speaking Tips for Introverts

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SpeakingHello, this is Laura Lee Rose – author of the business and time management books TimePeace: Making peace with time  and The Book of Answers: 105 Career Critical Situations– and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies.  Stephen Wynkoop and I regularly meet on professional development topics. Our interviews can be found at Laura Rose Career Management Series

This week’s topic was “Public speaking tips for introverts”

7 public speaking tips for introverts

As we rise up the corporate ladder, public speaking (whether in the form of presentations, proposals or seminars) becomes a large part of our advancement.  It helps us build our reputation, credentials and professionalism.  As our career develops, our professionalism and talent needs to become more public; therefore, public speaking will become a part of the job.
Even though public speaking is important to any career advancement, many are uncomfortable in front on an audience.

Here are some quick tips:

1)    Consider ToastMasters to improve your public speaking.  It’s a unintimidating environment filled with people with the same goals.

2)    Talk about things you are passionate and know about.  Everyone is excited to talk about their passions and experiences.

3)    Practice, practice, practice.  Take every opportunity to stretch yourself.  At every interaction, make it a goal to tell one story to a stranger or group (just one story).

4)    Think positive. Visualize the speech several times before you actually make it.  Screenplay it exactly has you want it to go.  While you are speaking, pretend that you are someone else.  Channel one of your role models and give the speech as he/she would do it.

5)    Everyone understands how difficult it is to speak in front of groups.  They appreciate what it takes to get up there and want you to succeed. Acknowledge that everyone in the audience is on your side.

6)     Another thing that helps is to use your speech to speak well of someone else.  Sometimes it is easier to speak of someone else’s’ endeavors and accomplishments because you are placing the spotlight on them (instead of on yourself).

7)    Use a familiar prop.  Sometimes a prop helps with nerves because some of your attention is focused away from the audience and onto the prop.  Creating “how to” speeches or presentation is an easy way for introverts to ease into public speaking.  Make sure you know “how to” do that item.

Let’s cover some of these tips in more detail.

Talk about things you are passionate and know about. Talk about things you know all about.  Start with some “how-to” presentations or items that you are the resident expert.

To avoid the “audience know-it-all”, talk about your experience.  If someone disagrees with your opinion, all you have to do is say, “Well, this has been my experience.  Your results may vary.”

If/When you don’t know the answer, use that opportunity to business network.  Say, “I don’t know, but I am also interested in the answer.  I’ll look into that.  If you can leave your business card or contact information, I’ll find out and will get back to you.”

Practice, Practice, Practice.  In this day and age, there is no reason not to practice.  Most laptops, Ipads, tablet, iphone has camera/video options.  Film your speaking engagements; setup weekly BlogTalkRadio episodes, give webinar presentation, setup Brown Bag Lunch session at the office; offer to speak at your professional organization or business networking meetings.  There is an unlimited number of ways to practice.

Use props such as PowerPoint slides, short video, cartoon, joke, white board, chalk board, demo software, or a visual aide to illustrate a point or metaphor.  This allows you distract yourself away from the audience.

Focus on someone else’s accomplishments and achievement in your speech.  By focusing your attention on your admiration on someone else, you forget about yourself.

Pick one or two faces in the audience and talk directly to them.  Pretend that they are new friends and you are just explaining your topic to them.  Everyone in the audience is already interested in your topic (otherwise they would not be there).  So there are already tuned-in and supporting.

Just relax and breathe.  Everyone is already one your side in this.

In the Professional Development Toolkit, I go into the: who, what, where, when and how to accomplish all of the above. I also have a transferable skill worksheet.

How to find a specific job at a specific company

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Hello,   This is Laura Rose, author of the business and time management book: TimePeace: Making Peace with Time, the Book of Answers: 105 Career Critical Situations and Business Marketing for Entrepreneurs  is a certified business and efficiency coach.  And I specialize in professional development, career management, time management, and work life balance strategies.
Simply put, I give people the time to be, do and have whatever they want.
I recently recieved the following question about find a specific job at a specific company:
  • If a job seeker is determined to work at a specific company, what can he do to increase his chances for success?
  • Who should he be reaching out to?
  • What kinds of research should he be doing?
  • How should he approach applying?
  • Should he focus on a specific job posting or just reach out to HR to show general interest in working for the company?

leveraginglink3With the advent of LinkedIn.com (professional social media app), it’s easier to research positions, employees, and company work environment details.  If you are determined to work at a specific company, start business networking with those that work in that company.  Use LinkedIn.com to identify different employees, at various roles and responsibilities.   Start building a business relationship by using your current linkedin contacts to create warm introductions to your new contact targets.

I outline the steps in the online class “Leveraging Links”.

Check out the other online courses:

When to say “no” to a client

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Hello,   This is Laura Rose, author of the business and time management book: TimePeace: Making Peace with Time, the Book of Answers: 105 Career Critical Situations and Business Marketing for Entrepreneurs  is a certified business and efficiency coach.  And I specialize in professional development, career management, time management, and work life balance strategies.Simply put, I give people the time to be, do and have whatever they want.
I recently recieved the following question about when to say “no” to a client.  I advocate saying “YES” to everything but on your own terms.  Read below for some examples.
1) When should you say no to a client?

    Since you are using the word “client” and not “potential client” – I am assuming that you are already working with this person and something has come up that is not in your wheel-house or expertise.  In this example, you always have your client’s best interest in mind.   Saying “YES” in this example may mean that you find someone else more suited for their need.  You refer him/her to one of your qualified affiliates. 

You want to always give your client the best, and sometimes the “best” is someone else.


2) How do you not lose the client’s future business?
You do not lose the client’s future business but keeping their best interest in mind.  If you are always doing your best (and sometimes your best is to refer them to someone else), you will be rewarded greatly.    You want the client to be totally satisfied at all time.  Therefore, if/when you do refer them to someone else – continue to touch base to make sure your client is totally satisfied with their results.  If they feel that the referal isn’t a great fit, ask and fine-tune their exact requirements.  Find out what is not working.   Then recommend someone else that meets those new requirements.  If you become an opportunity-agent to your client, your client will always return to you.

3) Is there a way to refuse business without offending the client?
Acknowledge that your main goal and purpose is to satisfy the client.  This doesn’t mean that you have to be the one doing the work.  This means that at the end of the day, the client needs to be totally satisfied.  They don’t care if you are the one that solves their issue or someone else.  As long as you provide them the answer (even if it’s sending them to a qualified supplier), you are servicing your client.
The key is to create affiliated partners, joint partners and business referal programs.  This allows you to become the one-stop-shop for your high-profile clients.  They know that you will get them what they need.  You may not know all the answers, but you know where to go to get all the answers.
4) What are the drawbacks of taking on business you don’t feel is a fit for your company?
The adage “Jack of all trades, Master of none” comes to mind.  If you take on a task that is outside your area of genious, you will not be providing high-quality service.  It will take you longer to deliver.  And you will be resenting the time spent on this task. This will affect both your demeanor to the client and your client satisfaction rating.  Your client may not tell you directly, but they will tell others about their disappointment in your product or service.  They will not only “not” refer you but actually recommend people to stay away from your establishment.
  For every 1 official complaint you receive, that client is telling at least 10 other people.  This is also true for every compliment that you receive.

 

Advice for people who want to do a 180° career change

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CareerChange-300x300Hello, this is Laura Lee Rose – author of the business and time management books TimePeace: Making peace with time  and The Book of Answers: 105 Career Critical Situations– and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies.  Stephen Wynkoop and I regularly meet on professional development topics. Our interviews can be found at Laura Rose Career Management Series

This week’s topic was “Advice for people who want to do a 180° career change”

What steps do you take to succeed?

Very rarely is that 180° degree career change.  Even when you think you are doing a complete change in careers, you carry with you a set of transferable skills that translate nicely into the next new chapter of your life.  The recommendation is to highlight those shared traits and illustrate how they were the foundations of your next step.  Don’t highlight the differences in your career choices.  Instead highlight the similarities.  Make them understand that this “new career” is the natural next logical step in your advancement (not something totally new).

Some examples of transferable skills can be (but not limited to):

  1. Organizational skills
  2. Multitasking
  3. Project management
  4. Customer Service and Satisfaction
  5. Customer Advocacy
  6. Writing/Editing
  7. Creating/Innovation
  8. Process Improvement – Quality Assurance
  9. Detail oriented
  10. Problem Solving
  11. Solution oriented
  12. Time management

 

Even a pastry chef and a surgeon (careers you may feel have nothing in common) will have transferable skills in common.  It is the transferable skills that make us excel in a multitude of environments.

What’s the first step in transitioning into a different career?

One recommendation is to start building your Press Kit or portfolio on your new career now, when you are still in your current career.  The assumption is that you are already following your passions in the form of a side-job or hobby.  Take that hobby to the next step.

For instance, what if your new ‘wish list’ career is that pastry chef?  Chances are that you are already baking for your family and friends.  You are already conducting catering service for your community of followers.  There are several steps you can take, while you are still in your current career.

1)    Take pictures and video of your pastry and catering events.

2)    Create your pastry website, logo and brand

3)    Create your brochures and business cards

4)    Collect testimonials from friends, family and your community

5)    Create your facebook and linkedin social media pages

6)    Take culinary classes in your desired wish list career

7)    Start blogging and send out social media posting that illustrate your expertise

8)    Publicize that you are available for catering events

9)    Collaborate with other entrepreneurs and offer to cater their catalyst events

10) Give your pastry as appreciation gifts at your office

11) Offer to cater the office parties and meetings

12) Create your pastry business plan

13) Create a resume based on your graphics experience and client testimonials

The goal is to start building and collecting the proper experience and resume, while you are still in your current career.

What if you are current a teacher’s assistant and you want to break into graphic design.

  • Highlight your training materials and your PowerPoint and graphic tools used in your previous teaching position.
  • Highlight and/or create a portfolio of your graphic designs and presentations.
  • Obtain your certification in graphic designs.
  • Offer your services to some non-profits or small business owners.  Then use their testimonials in your portfolio.
  • Update your social media pages with your graphic designs
  • Create a resume based on your graphics experience and client testimonials

The goal is to jump from engineer to management.  What steps to you take?

  • Take leadership and management course
  • Offer your services to sibling departments
  • Propose a money-saving project and lead it
  • Create a small team on your project idea and lead it
  • Accept a project management position for a non-profit or community volunteer position.
  • Update our resume with these experiences

 

Final tip is to create an Individual Development Plan.  Outline your gaps between where you are and where you want to be.  Identify the steps, tools, studies or certifications that you need to accomplish those goals.  And setup your milestones, deadlines, accountability partners, and reasonable forcing functions to assure success.

In the IT Professional Development Toolkit, I go into the: who, what, where, when and how to accomplish all of the above. I also have a transferable skill worksheet.

Also following online courses:

 12 Tips for Realistic Scheduling
10 Tips for Telecommuters
 10 Career Boosting Resolution Laser Lesson

 10 Hidden Time Waster Laser Lesson

 Get That Well-Deserved Raise Laser Lesson
Professional Development Toolkit
It’s a SNAP – Social Networking Accelerated Process for business networking

 Or sign up for my weekly Time and Career Management Newsletter at: http://eepurl.com/cZ9_-/

 

Pay Raise Up Ahead

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There are some supplemental online courses available on this topic as well:

Get that Well-Deserved Raise at https://www.udemy.com/how-to-get-that-well-deserved-raise/
10 Career Boosting Resolutions at https://www.udemy.com/10-career-boosting-resolutions/
Professional Development Toolkit at https://www.udemy.com/how-to-get-that-well-deserved-raise/

Check them out to see if you are interested in more tips.

Do’s and Don’ts tips for turning intern or temporary positions into a permanent position

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temp

Tis the season for intern and part-time positions.  It’s a great time to get some extra cash but how do you turn these short-term positions into long-term gains?  Here are some quick tips for workers who hold a seasonal position, and are interested in turning it into a permanent gig.

 

Do’s and Don’ts tips for turning intern or temporary positions into a permanent position:

1) Don’t dedicate all your time and effort into “doing your assigned job well” — Do illustrate your value throughout the organization, not just at your assigned task.
2) Don’t continue to remind them of your end-date – Do talk about what you can do for the New Year, Spring and Summer projects.
3) Don’t act as if this is a temporary job – Do act as if this is your company by implementing process improvements, creating reducing cost utilites, increasing sale and sending referral/leads to marketing

 

The holiday season is a great time to focus on career management and professional development.  Think of it:

  • The workload is slowing down
  • Executives are preparing New Year strategies.
  • Performance evaluations are just around the corner
  • You have some time away from the office

Check out the new online and free course 10 Career Boosing Resolutions at https://www.udemy.com/10-career-boosting-resolutions/

Or How to Get that Well-Deserved Raise at https://www.udemy.com/how-to-get-that-well-deserved-raise/

3 steps to managing people you don’t like

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get back to workThe most effective way to managing people you don’t like is to focus on their positive attributes and not on their annoying habits. Everyone has idiosyncrosies. Everyone brings different things to the party. That is what makes the work force both rich and challenging.

  1. By focusing on the positive attributes and talents that the individual brings to the team, you can not only more easily manage around the uncomfortable areas; but turn those negatives into positives. For instance, if you feel that he/she is too much of a braggart and wanting the spotlight – assign him marketing and promotional activities in which his salesmanship is an advantage to your team. Send him to networking and marketing events. Have those attributes work in your favor.
  2. Also – often the thing you don’t like about someone is a mirror into something you don’t like about yourself. So doing some sole-searching on why you don’t get along with someone might help as well. Seek to improve yourself in those same areas.
  3. Lastly, understand that you can not change how other people respond to you, but you can chang how you respond to others. If the person is constantly late with his/her work (regardless of how little or how easy the task), never assign them a task in the critical path; never put them in the position of becoming the bottleneck of the project.

In my IT Professional Development Toolkit, I go into the: who, what, where, when and how to accomplish all of the above. I also have a transferrable skill worksheet. For more information about the toolkit, please contact https://www.udemy.com/it-professional-development-toolkit/

Or sign up for my weekly Time and Career Management Newsletter at: http://eepurl.com/cZ9_-/