Landing that position in a tough job market

Hello, this is Laura Lee Rose – author of the business and time management book TimePeace: Making peace with time – and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies.  Stephen Wynkoop and I regularly meet on professional development topics. Our interviews can be found at Laura Rose Career Management Series

This week’s topic was “Advice for improving the odds of landing a position in a tough job market”

One of the best quotes to keep in mind is the “But what have you done for me lately”.  This is true in the job market.  Companies are in the business to make money.  If you can illustrate tangible evidence in both dollars and sense (common sense), how you have made money for your companies in the past and how you will do it in the future – you will stand out.

So – how do you do this when an employer has 600 resumes to review?

The first thing is to catch their attention upfront.  Acknowledge that they will probably only spend seconds on your resume.  If you don’t capture their attention in those first few seconds, your resume is tossed aside.  Therefore, highlight your professional skills that are directly relevant to the desired position right at the top of the resume; followed by the roles and positions that are significant to this current position.

Eliminate any tasks or duties that distract the reader from your applicable skill set. Don’t feel obligated to do a chronological or historically accurate list of all your employment.  Make sure you expand on the tasks that are in direct support to this new position.  Talk in dollars saved or made for the company.  Use numbers and percentages to illustrate how your contributions directly affected increased revenue or reduced costs.

Don’t be afraid to customize your resume to each application. Decades ago, we created one resume and sent 60 copies of the same resume out into the job market.  Today’s technology allows us to customize each resume to better fit and match the desired position.  Use the same terminology and descriptions in your resume as they posted in their job description. Using the same language allows your resume to pass through any automated resume scanner or filter.

 Include cover letters or hyperlinks in your online applications.  Many companies have online applications as their first-line screening.  One way to set you apart from the competition is to include a cover letter or a hyperlink to your YouTube video resume.  Many online applications will allow you to attach a resume and/or cover letter.  Take advantage of these attachments to show more of your individual and team contributor.

Set yourself apart by including YouTube, presentations, and article links. Go out of your way to illustrate your expertise.  With today’s technology, there is no limit to creating your own presentations, webinars, videos, articles, demos, prototypes or eBooks to tangibly show your skill set and expertise.

You have passed that gate and at the interview stage.  How do you continue to set yourself apart?

Much in the same way as you illustrated your value to the company in the resume; you continue to showcase any revenue generating scenarios in your interview.  Continue to highlight stories and examples of how your dedication and contributions affected the company’s bottom line.

 

Avoid highlighting the skills that you do not have. Even if you don’t have the exact requirements for this new job, you have worked in a similar environment, with a similar tool or have the appropriate transferable skills.  Highlight the skill set and experience that you do have and extrapolate how those skills and experience relate and support this new position.  Focus on the transferable skill set that will set you apart from the other candidates.

 

Conduct the interview as a conversation.  Don’t wait until the end of the interview to ask your questions.  Comment and query throughout the interview like a real conversation.  Learn as much about them as they are finding out about you.  This is a two way street.  Use your questions to illustrate that you have done your homework on their company and position.

 

Collect contact information.  One of the mistakes that people make is not to collect contact information from everyone they interviewed with.  Even if you are going through a recruiter, take it upon yourself to contact everyone that you interviewed with.  Although your recruiter is helpful in setting these meetings up – it’s to your advantage to take charge of the follow-up.  After all, your recruiter works for many job candidates.   YOU only have one job candidate to work for:  YOU.

 

Use your follow-up emails and thank you notes to close the skills gap. When you have identified a gap in your skill set during the interview, use the follow-up notes to close that gap.  For instance, if during the interview you realized that they are not only looking for someone with manual test experience, but with automated test experience (even though the original job description did not include it).  Take this opportunity to download one of the many free automated test tools and craft an automated test on their website or product.  Then include this update in your follow-up email to them.

 

Use the phone.  Many candidates will use email and thank you notes as a follow-up.  I agree with the thank you notes.  To set yourself apart, use the phone as well.

 

Add them to your Linkedin.com.  Stay on their radar.  Just because this position doesn’t pan out, make sure you are on their minds for the next opportunity.

 

What about college graduates?  How do they differentiate themselves?

 

As for college graduates, creating a portfolio of your transferable skills and illustrating how that will increase revenue or reduce costs will help.  A graduate that handled both school and the job market will outshine someone who just attended classes.  A graduate that received glowing recommendations from both the job market and professors will outshine one who doesn’t.  A graduate that has a portfolio of presentations, published articles, or a how-to video about that particular job role or industry will outshine one who doesn’t.  In today’s market, the average will not get noticed.   Decades ago, companies were willing to hire graduates with the knowledge that the candidate will not know much and there will be a long learning curve.   In today’s market, you need to show that you already have the talent and discipline for that particular job.  If more you can show that you will be able to hit the ground running (minimum learning curve and self-motivated), the better you will outshine those that don’t do that.  We are talking about tangible evidence (not just lip service).
In the IT Professional Development Toolkit, I go into the: who, what, where, when and how to accomplish all of the above. I also have a transferable skill worksheet.

 

Also following online courses:

12 Tips for Realistic Scheduling
10 Tips for Telecommuters
 10 Career Boosting Resolution Laser Lesson

10 Hidden Time Waster Laser Lesson

Get That Well-Deserved Raise Laser Lesson
Professional Development Toolkit
It’s a SNAP – Social Networking Accelerated Process for business networking

Or sign up for my weekly Time and Career Management Newsletter at: http://eepurl.com/cZ9_-/

 

Use that Gap in Your Employment to your advantage

This is Laura Lee Rose, a business and efficiency coach that specializes in professional development, time management, project management and work-life balance strategies.  The Professional Development Toolkit package covers professional development and real-world IT topics in detail. If you are interested in inexpensive training in these areas,get signed up

I recently received the following questions:
  • How can a job seeker best explain gaps in their resume?
  • What’s the best way for a job seekers to jump back into the workforce after an absence – either planned or otherwise?
  • How does one build confidence after you have been out of work for some time.
Gaps in a resume could be in a couple of forms:

1) an employment gap (out of work)

2) working away from your chosen profession  (not your chosen industry or position)

Even if you have been continually working, but not working in your chosen field or industry, you may feel nervous about applying for that new job.

The best way to build confidence after you have been out of work for some time, is to actually accomplish tangible and tactile things while you are out of work.   Identify your goals for self-improvement in regards to health, education, presentation skills, networking, and family.  Then accomplish those goals.  Most employers like to hire self-motivated people that can solve their own problems.  By using this gap in employment for some self-assessment and self-improvement (while you are still job searching) is a good use of your time.

Since the main reason for employer’s hesitation in an employment gap is the ability to stay relevant in today’s ever-changing technology, the best advice is to stay relevant regardless of what type or how the gap occurred.  You can do this by:

  • Use the gap to learn a new skill, achieve a certification or license
  • Stay active in your profession by volunteering your services to nonprofits or service communities
  • Teach at a local community college,
  • Create online courses in your field of expertise.
  • Speak at local professional organizations or conferences
  • Write articles, blogs or ebooks in your field of expertise
  • Develop YouTube presentations, demos or prototypes as proof of your new skill set.
  • Create a portfolio or press kit of your accomplishments during the gap
Then update your resume with your new skills and links to your articles, videos, apps, etc.
The employer’s fear of the “gap” is that you have fallen out of touch with your field.  If you can show that you have sharpened your skills (during the gap), then you have tangible evidence that you are not only still relevant in your field but an expert.

In the Professional Toolkit, I provide worksheet, templates and guidance on how to accomplish these things.    In my Book of Answers: 105 Career Critical Situations, I have 105 work-life scenarios like the above.  The scenarios show how to accomplish your goals in similar situation.
For more information on how to get this toolkit or the “Book of Answers“, please contact LauraRose@RoseCoaching.info

Don’t shy away from asking for a raise

Now that it’s 2014, performance evaluation and pay raises are dancing in people’s head.  If you are like many, it’s been awhile since you’ve seen a pay increase.  Therefore, one of your 2014 Career goals should be to “not to shy away from asking for a raise.” 

Some quick tips:

1) Do your homework.  Understand where your current pay compares to the salary ranges for your title and region.  Salary.com can provide that information.

2) Quantify your individual and team job performance in regards to the company goals.  Illustrate how much money your work saved the company, or created for the company. Show tangible results in regards to increase customer satisfaction, customer loyalty, and customer referrals.

3) Understand the responsibilities of your grade and pay level.  Understand the responsibilities of the next level.  Highlight as many responsibilities that you accomplish from the higher pay-grade or band level.  Employers expect their employees to do excellent work in their assigned pay-grade and responsibilities.   By doing what they expect – gives you a Meet Expectations performance grade.   By doing things below your pay-grade (even though those items are assigned to you and no one else will do them) gets you a Performing Below Expectations. 
By doing things above your pay-grade gets Exceeds Expectations and that raise.

You will feel more confident in asking for a raise if you can show tactile and tangible measurements of your individual and team contributions.  Talk in $$ or % increase/decrease  (in numbers) when outlining your results.
I have a full online course on this topic.  Check out the Get That Well-Deserved Raise Laser Lesson
Other topics the Get That Well-Deserved Raise Laser Lesson  covers are:
  • What’s the best time to ask for a raise? –
  • What materials should you have prepared when asking for a raise? –
  • What’s the best way to ask for a raise?
  • What’s a good way to phrase your request for a pay raise?
  • How can you figure out the right range, figure or percent to ask for? What’s too high? What’s too low?

Employers that interview but never hires.

This is Laura Lee Rose, a business and efficiency coach that specializes in professional development, time management, project management and work-life balance strategies.  In my Professional Development Toolkit package , I go into professional development and real-world IT topics in detail. If you are interested in more training in these areas, get signed up

 I know the usual reasons for not hiring a particular individual, such as under-qualification or just-not-a-fit; but what are the reasons employers interview and then decide not to hire anyone?

There are often different reasons why employers interview and then don’t hire.  Because reasons are normally asynchronous to the hiring process, they are less evident.

Since the interview process takes time and money (from advertizing for the position, filtering and sorting incoming resumes, initial candidate screening and the interview meeting),no company goes into this process with the idea that “they do not intend to really hire anyone”.  They enter this process with the full intention of finding good candidates and eventually a good employee.

But because this process takes time, things can change during the interview process itself.  The longer it takes to find someone, the higher the risk of something changing.
Some things that they may realize during the interview process are:

1) The longer it takes to find the right person, the higher the risk that they realize that this position isn’t as critical as first thought.  They may feel that they are doing fine without the extra hand.  After viewing several candidates, they realize that they rather train and promote from within. Or they find that they have actually completed the project that they were trying to hire.
2) The position disappears because of an re-organization or business strategy change. It could be combined with some other role or eliminated altogether.
3) A new project management strategy is instituted such that either the schedule is extended to allow the current resources to handle the added tasks; or the project scope is diminished such that the current resources are satisfactory.
4) A hiring freeze was just initiated.
5) A different way of subsidizing the resources is implemented instead. This could be a short-term contractor, an affiliated partner is providing the service (outsourcing), the company decides to eliminate that service altogether (and refer clients to their referral partners)

It’s important for job seekers to not take it personally, and work hard to stay on these potential employer’s radar.  Things change – which means things will change again.  If you stay on their radar (through continued business networking techniques), when things change back again, you are on the top of their Rolodex.

In the Professional Toolkit, I provide worksheet, templates and guidance on how to accomplish these things.    The Book of Answers: 105 Career Critical Situations  contains 105 work-life scenarios like the above.  The scenarios show how to accomplish your goals in similar situation.

For more information on how to get this toolkit or the “Book of Answers” email LauraRose@RoseCoaching.info

3 resolutions job seekers should make for 2014

3 resolutions job seekers should make for 2014

1)  In addition to cleaning up your digital footprint on your various social networks, increase your professional exposure on those same networks.  For instance, upgrade your LinkedIn.com account to the pro account for better access to people you don’t currently know but want to know; create video presentations on YouTube to illustrate your expertise, professionalism and ease of conveying difficult concepts to others.

2) Start clearly articulating your career goals to at least one person every day.  Don’t just use your 30 second or elevator speech at official networking events.  Use it everywhere and at everyone you meet from standing in line at the grocery store to attending sporting events.

3) Ask other people about their career goals at least once a day.  Collecting data on what other people are interested in and working on provides you an easy way to introduce your  transferable talents into the conversation.  Promoting your transferable skills (skills that are useful in various roles and positions) expands your job opportunities past just one career position.

The best way to follow-through on these things is to create a Marketing and Client Attraction Plan (included in the Professional Development Toolkit).   This plan outlines the type of people you want to network with, how often you want to network with them, and actually mark the dates/times on your calendar in which you will be doing these activities.  Setting up an accountability partner (like a spouse, friend, business coach) such that you have an external commitment to follow-through is another way to stay on track.

If you are interested in this type of information, check out some of the online courses (many are free) at Udemy.

5 Things a new hire should do before attending their first performance review.

What advice do you have for a new hire about to attend his or her first performance review?

There are several things a new hire should be doing throughout the year (prior to their first performance review).  The performance review or evalutation process really starts on day 1; not just on the day of the meeting.
Therefore, from day 1:

1) They should take the initiative to schedule regular (weekly) one-on-one meetings with their manager.  These meetings can be as short as 15-20 minutes in length.  The idea is to have frequent meetings with your manager about your challenges, your accomplishments, your questions, and your performance.  If you take the initiative to set these up, you will always know where you stand in regards to a performance review.

2) They should already have created a Personal Business Commitment plan with their manager (use your weekly one-on-one meetings with your manager to do this).  The PBC outlines your role, responsibilities, expectations and success criteria for your position.  Once you have your commitments outlined, the new hire should create specific SMARTER goals on how they will accomplish those goals and how they plan to track and prove their progress on those items.

3) They should create an Accomplishment Folder and collect any and all awards, recognitions, thank you notes, and accomplishments in this folder (as it is happening).  Trying to remember everything that you have accomplished the day before the performance review is short-changing yourself.  Most people will remember the last thing you’ve done (which could be good or bad).  But if you deliberately collect the information as you go along, you won’t be missing some important achievements.

4) Understand how the performance evaluation and bonus process works at the company.  For instance: Many companies pool all their employees of a specific level or pay grade together (i.e. across department).  For instance, all band or grade level 8 employees are compared against each other; all band or grade level 9 employees are compared against other band 9 employees, etc.  regardless of their departments.  All the managers that have band 9 employees will be evaluating your work against the other band 9 employees.  If your manager is the only one that knows your work and value to you bring to the company, you may not do well in that meeting.  The more managers in that room that know who you are, what your bring to the company, and your tangible results to the company’s mission/vision/goals – the better.  So- if you know up front that this is how your company does performance ranking, then you will be making sure to market and brand your value to not only your manager but to sibling departments and managers.  You will realize that business marketing is an important part of the performance evaluation process.
5) In one of your regular one-on-one manager meetings, request for a mock performance evaluation session in mid-season or even every quarter.  Not only will you get practice in the performance review meeting, you will get an early report (with time to correct your path) and be able to understand how exactly the evaluation process will proceed.  This is a great opportunity to ask your manager everything that you need to ask (with time to correct your path) without penalty.

In general – if you document your goals, expectations, and accomplishments as you go along (and continue to be open and transparent with your manager) on a weekly basis, you will be well repaired fo the reivew and not have a surprise at your performance evaluation.

If you are interested in more information along these lines, check out some of the free online career management courses on Udemy.com

Check out the Get That Well-Deserved Raise Laser Lesson
Check out the Professional Development Toolkit

 

One mistake most career changers make.

The one mistakes most career changers make.

Writing their resume without the “new career” mindset.

Most career changers list their work experience and job tasks in the mindset of the past role or job title INSTEAD of the new career role or title in mind.

For example:  You are a teacher’s assistance and you want to make a career change into Graphic Designer in Instructional Videos and Presentations.  Instead of focusing your resume on everyday teacher assistance duties like watching the children, taking roll-call, distributing supplies and teaching materials, enforcing rules and regulations, etc. — you focus on the various instructional videos and presentation that you created for the classes, parent orientation, and teacher’s brown bag lunch sessions (that you did while you were in that role).  You focus and highlight the graphics and software expertise.  You provide actual video, presentation and audio examples of your work.

I am Laura Lee Rose, author of the books “TimePeace: Making peace with time”  and The Book of Answers: 105 Career Critical Situations.  I am a business and career management coach that focuses on professional development, time management, project management and work life balance strategies.  If you need assistance in taking that leap into a new career, please contact me at LauraRose@RoseCoaching.info

5 Resume Myths Debunked

There are some resume myths that confuse some job seekers.  Here are some information to debunk some major resume myths. For instance: Does the resume absolutely have to be 1 page? Is a cover letter always necessary?
Below are 5 Resume Myths

1) Resume needs to be 1 page.

Resume can be 2 pages — but if the first page doesn’t keep the reader’s attention, the second page will not be read.

Your resume needs to capture the attention and interest (and keep it) throughout.

 2) Need to list all your employment history and tasks

Only highlight the employment history and tasks that are relevant to the current position that you are applying for.

Since your resume needs to capture and keep the attention right away, discussing how you flipped hamburgers in a resume that you are applying as web site designer position is distracting.

3) Need to reuse the same resume for all potential job applications

20 years ago, you often created one resume, created 60 copies and mailed the same resume out to everyone.

With the ease of electronics, you should customize each resume to the verbage, responsibilities and role that was documented in the position description.  Customerize your resume to perfectly match the positions descriptions (if you have the proper background for the job).

4) Stick to the job position and title that you’ve held in the past.
       One mistake is to think that you need to first get hired into a similar position and then expand into a different role after you are hired.
       By highlighting your transferable skills (instead of the job title), you can position your resume to fit alternative or adjacent roles.  For instance, if your work experience is in testing, you can highlight your trouble-shooting, test lead, customer orientation, usability focus group and customer advocacy background into a Technical Support Manager position or even Business Analyst position.
5) There’s no longer a need for a cover letter.
       A cover letter allows you to better illustrate your fitness for this particular job.  It is encouraged to expand upon the skills and tangible results that illustrates your value and contributions to past and future employers.  It’s also a good idea to highlight what additional benefits you bring to this particular company and position as well.
The bottom line is that there really isn’t just one answer or one type of resume.  Work with a business coach or recruiter to decide the best format and strategy for your individual goal.  It may be creating one format for one type of job; and a different format or strategy for another type of job or career change.
I am a business and career management coach that focuses on time management, project management, professional development and work life balance strategies.  I have authored several books, including “TimePeace: Making peace with time”  and “The Book of Answers: 105 Career Critical Situations.”  I also have an online Professional Development Toolkit program that goes into the who, what, where, when, why and how of all of the above.  If you are interested in the online program, please follow https://www.udemy.com/it-professional-development-toolkit/

What’s the best way to get promoted?

What’s the best way to present/position yourself so that higher-ups will want to promote you. With many hiring decisions today made by more tha one person – particularly in larger companies – people need to make themselves “promotable”. So what strategies do you recommend for positioning oneself accordingly? 
Effective Business Networking is still critical for advancement. People do business with people they know, like and trust. As you mentioned in your question, committees are not only responsible for hiring and performance evaluations; but for re-organizational decisions as well.  If your manager is the only one that understands your value to his/her department, you are doing a disservice to yourself.

Quick things to keep in mind:
productyou

  1. Marketing and Branding of the product YOU.  Attack this as the CEO of your own career and the product you are promoting is YOU.
  2. Create a Business, Marketing, Branding and Networking plan that consists of the proper managers, mentors, customers, departments and even technical recruiters.  Include contacts associated with the groups and pay grade (employment level) of your desired promotion levels.  This should be your Marketing Plan to attract your prestigious projects, clients and promotions.
  3. Religiously schedule and follow your network and marketing plan.  Work with a business coach or mentors (of the same experience that you are trying to achieve).
  4. Understand the responsibilities of the pay grade or employee level that you have your eye on — and start accepting those roles.
  5. Align your personal business goals with the company missions/vision/goals – i.e. Actually generate revenue for the company through your performance.  Be able to quantify your performance with tangible numbers of how your direct results increased their revenue, lowered their costs, reduced their time to delivery or sale.
 Think like the owner of a very valuable product (YOU) and you want to get it into the right hands.
The Professional Development Toolkit online course goes into the who, what, where, when, why and how of all of these things.

7 Public Speaking Tip for Introverts

Hello, this is Laura Lee Rose – author of the business and time management book TimePeace: Making peace with time  and The Book of Answers: 105 Career Critical Situations– and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies.  Steve Wynkoop and I talk a lot about designing and managing our professional careers on a weekly interview on SSWUG TV.

The IT Professional Development Toolkit DVD or Online Program  goes into further details on the who, what, where, when, and why of these topics.

As we rise up the corporate ladder, public speaking (whether in the form of presentations, proposals or seminars) becomes a large part of our advancement.  It helps us build our reputation, credentials and professionalism.  As our career develops, our professionalism and talent needs to become more public; therefore, public speaking will become a part of the job.
Even though public speaking is important to any career advancement, many are uncomfortable in front on an audience.

Here are some quick tips:

1) Consider ToastMasters to improve your public speaking.  It’s an unitimidating environment filled with people with the same goals.
2) Talk about things you are passionate and know about.  Everyone is excited to talk about their passions and experiences.
3) Practice, practice, practice.  Take every opportunity to stretch yourself.  At every interaction, make it a goal to tell one story to a stranger or group (just one story).

4) Think positive. Visualize the speech several times before you actually make it.  Screenplay it exactly has you want it to go.  While you are speaking, pretend that you are someone else.  Channel one of your role models and give the speech as he/she would do it.
5)  Everyone understands how difficult it is to speak in front of groups.  They appreciate what it takes to get up there and want you to succeed. Acknowledge that everyone in the audience is on your side.
6) Another thing that helps is to use your speech to speak well of someone else.  Sometimes it is easier to speak of someone elses’ endeavors and accomplishments because you are placing the spotlight on them (instead of on yourself).
7) Use a familiar prop.  Sometimes a prop helps with nerves because some of your attention is focused away from the audience and onto the prop.  Creating “how to” speeches or presentation is an easy way for introverts to ease into public speaking.  Make sure you know “how to” do that item.