Hello, this is Laura Lee Rose – author of the business and time management books TimePeace: Making peace with time  and The Book of Answers: 105 Career Critical Situations– and I am a business and efficiency coach that specializes in time management, project management and work-life balance strategies.

Simply put, I give people the time to be, do and have whatever they want.

Someone recently asked me how to handle certain stereotypes like:  “You  are just like my daughter, doesn’t listen to any advice.”  “You are too inexperienced, so you don’t really know what you are talking about.” “You haven’t been around the company for long, so you don’t know how these things really work.”  “You are a developer, you don’t understand marketing, how to make a sale or what the client really wants.”  “You are just a testers.”

The one thing that I would like to emphasize is to avoid apologizing for who you are. You can agree with the “offender” by saying that you can see how that particular comparison could be made. But that you are your own individual and much more than  your current job title. And that you find that you learn best by experiencing. Every day and every interaction plays it’s role in make you who you are. This makes you unique.

Also – don’t take offense.  Many stereotype comments stem from insecurity or ignorance.  It’s easier for people to pigeon-hole with titles and stereotypes.  Getting angry doesn’t change anyone’s opinion and sometimes even gives credence to the accusation.   Stay calm, don’t entice or excite the conversation, walk away if you have to, and always act professional.

Just relax, take a breath, and know that everything is unfolding perfectly. Remember, it’s not the easy interactions that define who we really are; it’s the more challenging ones. In this way, the difficult people are your greatest teachers.

I have a presentation and paper on “How to say YES to everything, but on your own terms”. It covers various professional responses to sometime unprofessional comments.  Please email me for more information about this presentation at LauraRose@RoseCoaching.info