What you say — and don’t say — to employees can have a significant impact on your relationship with them. This is important for small-business owners to keep in mind, because keeping employees happy can boost their productivity.

Laura Lee Rose, a time-management and efficiency coach, says that fostering a positive, healthy relationship with your workers is similar to maintaining other personal or business relationships. “It takes compassion without compromising your individual or business goals, mission, or vision,” she notes.

Check out the rest of Rachel Hartman’s article and interview at:

5 Phrases to Avoid Saying to Your Employees

by Rachel Hartman on August 30, 2012