Author Archives: Laura Lee Rose

About Laura Lee Rose

Laura Rose, author of the business and time management book: TimePeace: Making Peace with Time, the Book of Answers: 105 Career Critical Situations and Business Marketing for Entrepreneurs is a certified business and efficiency coach. Laura Lee Rose has been in the software and testing industry for over 20 years. She’s worked with such companies as IBM, Ericsson, Staples, Fidelity Investments and Sogeti in various client advocacy and project management roles. The techniques she used in her business coaching and client advocacy work saved these companies both time and money, which resulted in on-time, quality product delivery with higher client satisfaction. Even though Laura excelled in the corporate environment, she felt a calling toward something more. Laura now uses her time management, work life balance and personal development skills as a efficiency coach and Corporate Exit Strategist. Laura Lee Rose helps people blend their goals and dreams into their everyday lives. Laura uses creative transition strategies to help her clients realize what really matters to them. Combining inspired action with practical, tangible techniques easily lead you toward more autonomy, freedom and balance. If you are ready for your next chapter, learn more about Laura and her products at www.LauraLeeRose.com

Which superhero are you?

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With adversity comes super-human strength and determination.
Over the rainy weekend, I watched The Fantastic Four (a movie about 4 comic book superheroes). While watching it, it occurred to me that we possess those same inner powers.

• We have Mr. Fantastic’s ability to stretch and reach beyond what we ordinarily expect from ourselves.
• We have the Invisible Woman’s ability to telepathically send energy waves and vibrations toward other so either repel or protect.
• We have Thing’s extra ordinary strength and determination in the face of danger.
• We have the Human Touch’s has extraordinary fire and passion for things that align with our purpose.

What other comic book heroes do you align with, when called to inspired action?

Wouldn’t it be nice to have an alter-ego to call upon, to help us take that next leap?

We all have it within us.  What if we deliberately wore our superhero alter-ego to get us over that next speed bump?

What would happen?

 

 

Email or not to email – that is the question.

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Have any of these happened to you?

  •  An email is sent at 4:00am to tell you that the 8:00am meeting location (for the same day) has changed.
  • You are waiting for your next private student and they never show.  When you return home, you find an email send 1-hour before the class saying that they will not be able to make it.
  • You need answers to some important project answers.  You continue to send email requests without success.  Your report is late.

Email is very convenient, but it’s not the best way to communicate time sensitive information.  In all three of the above examples, email isn’t the enemy but it contributes to the problem.

Some problems with the above examples:

  • Sending the message doesn’t assure that the message is received.
  • Avoid imposing and passing along your chaotic schedule onto others.  Consider that your late notices are the results of your poor planning, not the person’s that you just passed it along to with a quick email note.  In this example, you essentially “washed-your-hands” of your responsibility for your last minute change and left it up to the other person to manage it.
  • Sometimes emails can be lost and automatically filtered into junk or spam folders.  Don’t automatically assume that they are deliberately ignoring you.
  • Not everyone has email capability strapped to their belt or in their purse.  It may be several hours or until the next day before the message is actually received.

Many times we use this method to avoid conflict or embarrassment for something we are uncomfortable saying in person.  Many times we use email to simply cross a to-do item off our list.  The mistake is that we feel that once we “send” we are done.    As you can see from the above examples, that is not always the case.  Communication is (at minimum) a two-way street.   Your initiated email or text simply doesn’t complete the circuit.

An good way to avoid a mistake with email is to:  review why you are sending this message and what you hope to accomplish with it.  What is your goal?  Is the goal for them to actually receive the message and take some type of action?  Or are you merely giving some background information or reference material for later use?

Also consider:

  •  Would you be inconvenienced if they don’t get this message?
  • Would they be inconvenienced if they didn’t get this message?
  • Are you sending this email to avoid talking to them in person?
  • Are you deliberately ignoring their request for response to avoid conflict?

None of these are very good uses of email alone.

But how does one know when it’s appropriate to send an email message and when it’s not enough?  Some things to consider is the type of message, urgency and amount of lead time available.

Some good general communication rules:

  • Provide the recipient enough lead time to actually receive and respond (at least 2 business days).   If less than 2 days, call instead.
  • If 2 days passes without a response, switch to another (more urgent) form of communication preferably a phone call or a meeting.  This way you can get your response immediately through that interaction.  Both email and text is a delayed form of communication ( i.e:  send a one-way communication and wait minutes, hours, days, weeks for a response).
  • If you are not interested in continuing the relationship, respond “I’m not interested; please remove me from your subscription list; please remove me from this project; etc”.  Ignoring their emails in hopes that they will get the message is neither considerate nor effective.  They may be giving you the benefit of the doubt and are assuming that you are not receiving the communications.   Once you have explicitly stated that you are not interested and asked for them to stop all communication, and then most reasonable people will take you off their project status list.

Conclusion:

Take the time to put yourself in the other person’s shoes.  If your positions were reversed, how you would like someone to notify you about a last moment change; how much time lead time would you like before you reschedule and rearrange your day;  how would you like the other person to deal with a difficult situation?

Make compromising your second choice

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I am a dance instructor as well as a success and business coach; and I often find things we can learn from dance.  For instance: Sometimes it is possible to make everyone happy.  You just need to be willing to take the time to look for the shared  “Win” in every opportunity.

For instance:  A beautiful couple was taking some private dance lessons from me.  At our last lesson, I asked them if they had been able to attend some dances to practice and show-off what they were learning.  The young lady confessed that they were having some disagreement about that.
She said, “He just wants to dance with me; and I want to dance with other people as well as dancing with him”.

I certainly understand both sides of that coin.  But both partners can get exactly what they want.

1) He can only dance with her.
2) She can dance with other people as well as dancing with him
3) While he is sitting out (because she is also dancing with other people), he can be on the look-out for new moves to try out on her.

This way, everyone is playing in their comfort zones.  He can relax and watch other people dance.  He can eye-spy some interesting moves that he had not tried before; while she is experiencing some new moves with the other leaders.  When they come together again, they can share what they have learned from others.

It’s like this in life as well.  When a couple comes together, it’s good to have individual interests as well as shared activities.  This way, when you have your quality time together — you have lots more stories to share. This is the same in business relationships as well as family issues.

As a business and success coach,  I realize that there are various solutions to a problem.  Few things are his way or her way; your way or their way.  If you take the time, you can often find a higher-level solution to most situations.

If you like the above tips – subscribe to my Dance Thru Life Tips newsletter at
http://eepurl.com/cSDC6

When your peer is now your boss (or visa-versa)…

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As a business and success coach, I help people manage their career development. There will be times when someone is promoted from within their team or department.  At these times, there may be some initial strain when a fellow peer is now your boss (or visa-versa).  I find that appreciation in the workplace goes a long way in eliminating the awkwardness of these dynamics.

Teams work because of the diversity and skill set of each individual in the group. Whichever received the promotion, they received it because of the previous team dynamics. Therefore, every member of that team was somewhat responsible for that person’s promotion. The team will continue to succeed as long as they see themselves as a team.

With that in mind, consider these tips:

 When your peer becomes your boss:

1) Show appreciation for the individual talent and skill that got them promoted. AND acknowledge your strengths and your part in this promotion.

2) Congratulate them on their promotion and assure them that you will continue to support them and the team.

3) Share with them your understanding that they are now in a position to network and influence a higher level of management and oversee an expanded level of projects. With this in mind, outline your strengths and your career goals to your new boss. Your new boss has seen you in action (which is a positive), but possibly does not know your individual career and development plans. Share these with your new manager, so that they can continue to forward opportunities that match your desires as well as your abilities..

When you become the boss to your peers.

1) Show appreciation for their individual talent and skills. AND acknowledge that they were a large part of your promotion.

2) Ask for their help and support to continue to have the strongest team in their division.

3) Clarify your vision and mission for the team and ask for their ideas on how to accomplish these goals. Be clear in your direction, but continue to work as a team to accomplish the goals.

4) Share that this new opportunity for you also means new opportunities for them. Because of this promotion, you have access to departments and contacts that you didn’t have before. Convey that your goal is to appropriately share these contacts and opportunities with them. Invite them to share their career aspirations and goals — so that you can introduce and connect them with projects and teams that will get them to their goals..

As a success coach, I find this type of mindset deflects any awkwardness that people may anticipate.

If you need some one-on-one consult, please consider taking advantage of your free introductory coaching session.

 

Why put off until tomorrow, if you don’t have to?

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I just had a glorious conversation with a great friend.  We were chatting about sales and marketing opportunities that would benefit both our business goals.  We were using Skype.com to video chat via iphone and computer.  She was in Rhode Island on vacation and I in North Carolina.  It was amazing.

At the end of the conversation, I asked permission to call her next week to get status on some of these action items we had been discussing.  Her response was, “Absolutely, but can you email me instead?”

My response, “Absolutely.”

When I hung up, I immediately brought up my email, itemized our action items and wrote my “next-week’s Check-up” email requesting status.   I then hit my “send-later” button and scheduled the delivery for next week (cc-ing myself in the process).

Conclusion:  I certainly could have opened my calendar and noted a reminder to  “email Jane Doe about status” on the proper day.  But then there would still be something left for me to do on that action item.   This way, it’s off my plate and my mind.

Check into the tools that you are already using.  See if there are any features that you can take advantage of like:

  • scheduled reminders;
  • send later;
  • auto-responders;
  • auto-filing
  • and auto-deleting.

Taking advantage of some of these features will save you time and give you peace of mind.

If you need help in deciding how to best handle some of these issues, please consider using your free introductory success coaching session.

The Secret To Time

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Here’s a time management secret I’ve never shared with anyone before.  When you use it, you will be amazed how much longer time expands for you.   Sounds hard to believe?  Keep reading and I’ll prove my point to you.

As I mentioned above, I’ve never discussed this concept before because I felt it was too powerful to share.  But when my business partner and colleague, Theresa Corcoran (motivational speaker and author of Rebound and co-author of YES, You Can!) asked me to expand on this material further, I decided to include my fan-base in this secret as well.

 [box] Relax into Time[/box]

 Don’t take time so seriously.  This sounds odd coming from an efficiency and time management coach. I make my living assisting others be more effective with their time and with their work life balance strategies.  Turning around and telling those same folks to ignore time constraints and time limits seems counter-intuitive.  Isn’t that what time and project management is all about?

You are right.  Therefore, I am not suggesting we ignore time altogether.  I’m recommending using time simply as a tool to rendezvous with the important things in our lives: people, events, and opportunities that propel us forward faster.  Indulge in the knowledge that everything that MUST GET DONE will get done.  If it doesn’t get done, it was not a MUST DO.

[box] Play with Time[/box]

‘Play’ and ‘work’ are both four letter words, yet they illicit very different emotions. Incorporate ‘play’ into everything that you do.  Focus your time and attention on your deliberate activities until it is no longer fun.  Once you have depleted your inspired action for this particular sitting, playtime is over.  Take a break.  Move onto something else with the intention of returning later.

[box] Indulge Time[/box]

Colleagues wonder how I create so many articles, eBooks and videos in such quick fashion.  How do I find the time?  It’s not much of a trick.

I wonder.
I wonder.
And wonder some more.

Then one early morning I wake up with an inspired direction that I can’t fight (as if I would want to fight it).

Conclusion:

If you have a clear direction and vision, even though you don’t have a detail understanding of how you are going to get there, normally things fall into place at exactly the right time.  Fussing and worrying about when it will appear is unproductive.  You will figure it out as you go along.

Think of it this way, if the answer is just around the corner; you need to be moving forward to greet it.  If you are stagnant, someone else will collect the prize.

Best News: If someone else collects that prize, another prize is just around the next corner. You don’t need to compete; you just need to keep moving.

If you enjoyed this article, similar articles can be found at Laura Lee Rose’s Professional Career Development Library  (or subscribe to this link http://eepurl.com/dUi81)

If you are interested in more detail professional coaching or a professional coach to help you stay on target with those goals, please consider one-on-one coaching sessions to propel you forward faster.

Copyright © 2012 www.LauraLeeRose.com

Multi-tasking or “allowing interruptions”?

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To me, multitasking is merely a euphemism to “allowing interruptions”.

One technique I use is the Sprints and Buffer technique.

  1. Divide your tasks into smaller mini-tasks with scheduled buffer time between the tasks.   This way you can make forward progress on a multiple of things — without churning from task to task.
  2. When an interruption enters the queue, simply schedule that interruption at the next available “buffer time”.  This allows you to complete several different categories of tasks AND handle the unexpected interruption.
  3. If you are a valuable component of your company or business, then you will be interrupted…you will be in demand. That’s the definition of an MVP.

The trick isn’t to turn-off that flow of influence and appreciation; the skill is to merely manage your time better. Planning for the unexpected is the key. We don’t know what will show up — but we do know something will show up. Therefore, it makes sense to actually schedule for those inevitable interruptions.

What would you do with 10 minutes?

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If you were given an extra 10 minutes each day, what would you do with it?

Would you….

  • Fly a kite with the kids?
  • Help the needy?
  • Read an article?
  • Write a letter?
  • Ride a bike?
  • Kid a kidder?
  • Take a walk or swim?
  • Take a break?
  • Hug a friend?
  • Stretch?
  • Challenge yourself?
  • Laugh?
  • Organize your desk?
  • Sing?

 

Here’s your ten minutes. Do it NOW. Set your timer and indulge for 10 minutes in something that will propel you forward faster. 10 minutes a day can move mountains.

Integrity Booster: It’s all in the follow-through….

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By Laura Lee Rose, author of TimePeace: Making peace with time

Hello, this is Laura Lee Rose – Corporate Exit Strategist for the Blooming Entrepreneur – and I am a business and life coach that specializes in time management, project management and work-life balance strategies.  As a business coach, I sometimes receive late requests to change an appointment. Because of my busy schedule, it’s not easy to accommodate these types of last-moment requests.  In my professional life, I easily handle this with my cancelation and refund policies.  But how do we handle similar things in our personal and social lives?  Well, I recommend that we respond in similar tones.

Many people define integrity as: Saying what you mean, and doing what you say.
Most of us will say we have integrity.  If so, then why are we still:

  • late for appointments
  • avoiding certain phone calls and meetings
  • not following-through on commitments to ourselves and others
  • telling people what we think they want to hear
  • asking just short of what we really want, because we don’t think others will give us exactly what we want
  • say something we don’t really mean

All the above are examples of ‘a slip of integrity’.

Everyone has been disappointed by a seemingly sincere person.  And everyone has disappointed someone in the very same way.  Therefore, everyone has hiccups in their integrity.  It’s natural.  It’s human.  To me, integrity is a muscle that we can make stronger with practice and time.

A key integrity-muscle toning exercise is how we respond when we do fall off center.  Do we not only apologize, but go out of our way to make amends? Or do we make a string of excuses for the mistake? Do we blame others? Do we allow the shame of making a mistake compound the situation?

Generally, it is not the initial hiccup that causes people to question our sincerity and reliability.   It is actually how we handle our mistakes that define our true integrity.  People don’t normally lose respect for us when we make a mistake.  It’s how we take responsibility for that said mistake.

Toning exercises:
1) Acknowledge and be at ease with the fact that we will falter from time to time.
Think of a tight-rope walker.  They are literally walking the straight and narrow.  But if you look closely, the entertainer is constantly falling off balance.  They are constantly regaining their balance with the continuous adjustment of their body from the tip of their heads to the top of their ankles.  Their adjustments are so quick and subtle that, in the big picture of things, they are perfectly in balance and on course.

2) Define a personal refund or amend policy.

In any business and social endeavor, we are ultimately in the service of others. If we take on the ultimate service position, then we need a personal refund policy. You cannot be all things to all people.  Nor can you be all things to one person.  Because of this, some people will be disappointed at one time or another. Create a personal refund policy and protocol that you can immediately initiate and execute when you miss the mark. If you are prepared to make amends, your respond will be appropriate and immediate.

3) Immediately execute your refund/amend policy.
If you commit to a refund or amend policy ahead of time, you are more likely to take your word more seriously.

If you are interested in some real-world, real-life scenarios and examples, continue to the appendix section at www.lauraleerose.com/Integrity Booster.pdf

If you are interested in similar articles, they can be found at Laura Lee Rose’s Professional Career Development Library  (or subscribe to this link http://eepurl.com/dUi81)

If you are interested in more detail professional coaching or a professional coach to help you stay on target with those goals, please consider one-on-one coaching sessions to propel you forward faster.

7 Tips to reduce paper BEFORE it becomes clutter

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Office Organization Tips

By Laura Lee Rose, author of TimePeace: Making peace with time

 

Did you know that the 3rd week of April is “Organize Your Files” week?

Here’s 7 quick tips to prepare for this upcoming holiday…..

 

Office organization is an important step toward both releasing clutter and creating more time in one’s hectic schedule.  In this information age, many of us receive thousands of emails a day as well as dozens of snail mail packages and papers. Before drowning in this information, experiment with these 7 simple tips for both paper and electronic posts.

 

 

7 tips for paper and electronic clutter:

 

1) Don’t bring it in the house or office in the first place.

I do a quick elimination at the mail box. If it’s junk mail, advertisements, etc I note the ones I am interested in and toss the rest. The ones I am interested in, I look at on-line.

2) Once in the office, sort into three boxes/containers: TODAY, This week, later.

Once sorted in my time-sensitive boxes, I can prioritize my time appropriately.

3) Release the need for paper.

Acknowledge that everything is currently available remotely through the internet. There’s always ways to replace or get another copy.

  • There same ads are normally on the store’s website.
  • The magazine/newspaper/newsletter often have on-line version.
  • You can easily get replacement receipts and bank statements.

 Revisit your real need for the paper trail. If it is an imaginary dependency, then toss it and discontinue the paper subscription. Continually ask yourself “What’s the worst that can happen if I threw this away? Isn’t there a way to retrieve this if and when I really needed it?”

 4) Take on an On-Demand and Abundance mentality.

Instead of cursing the abundance of email and post mail, appreciate and use that knowledge. Realize that even better information will continually come to you.  Therefore, you never need to save something “just in case you need it in the future”.  There will always be an abundance of information exactly when you need it.  If you haven’t read or used it within a month, it is now obsolete.  Toss it. Release the old to make room for the better.

 5) Create email Message-Rules

Setting up Message-Rules allows you to presort your email, even before you see it. Investigate your mailer for the feature “Create Message Rules”.  Create different email folders and message rules for different subscriptions, subject lines, sender or from names, and topic headers.

6) Time-sensitize your in-box with “TODAY”, “This week”, “Later” action intentions.

Flag the items you need to “take action today” using your email message flag feature. Items that you can deal with later move to your email LATER folder. The only thing in your inbox should be things you need to deal with today or this week. Everything else is placed in its proper folder.  If stays in your LATER box over a month, delete it.

7) Block time to review your email.

Don’t interrupt your day every time an email, a phone call, or an instant message comes in. Allow your mail-rules, voice mail, and do-not-disturb features to do their job. Create automatic responders to initially respond to incoming email (i.e. announcing that you have received their email, that you need some time to review, and that you will have a quality response within 2 business days.  If it is an emergency, ask them to call you.)

Scheduling a block of time to handle the accumulated requested (instead of being interrupt driven) is a more effective use of time.

 

I am Laura Lee Rose, author of TimePeace: Making peace with time. I am a business and life coach with over 20 years of corporate experience, specifically in the software industry. I now use my time and project management skills in my own Rose Coaching business, to help people transform the life they have into the life they really want.

If you are interested in more organizational and time saving tips, check out my book: TimePeace: Making peace with time (at amazon.com) or subscribe to my newsletters and articles at http://eepurl.com/cZ9_-/